Privacy Policy

Effective Date: August 15, 2026

Spring Services, LP (“Spring Services,” “we,” “us,” or “our”), operating the websiteTherapy with Erica Spring (“Website”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with:

https://www.therapywithericaspring.com/

This Privacy Policy applies to information collected through the public Website. It does not replace any separate privacy notice, Notice of Privacy Practices, informed-consent document, client agreement, or other documentation that may apply to individuals receiving professional services from Erica Spring.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with the Website.

This may include:

• Your name;
• Email address;
• Telephone number;
• Information you provide through the Website’s contact form;
• Information you provide when subscribing to email communications; and
• Other information you voluntarily submit through the Website.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by the Website or its hosting and service providers.

This may include information such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Date and time of Website visits;
• General Website usage information; and
• Other technical information necessary to operate, maintain, and secure the Website.

We do not currently use Google Analytics on the Website. If we implement Google Analytics or other analytics services in the future, we may update this Privacy Policy to describe those technologies and their purposes.

2. Information Submitted Through Contact Forms

If you contact us through the Website, we may collect the information you voluntarily provide, including your name, email address, telephone number, and the contents of your message.

Because Therapy with Erica Spring provides professional mental-health services,please do not submit highly sensitive medical, mental-health, or other confidential health information through a general Website contact form unless specifically instructed to do so.

The public Website and its general contact form should not be used for emergency communications.

Submitting a contact form does not by itself establish a therapist-client relationship.

3. HIPAA and Protected Health Information

Spring Services, LP and Erica Spring take privacy and confidentiality obligations relating to professional services seriously.

Where HIPAA applies to information maintained or transmitted in connection with professional services, Protected Health Information (“PHI”) is handled in accordance with applicable HIPAA requirements and other applicable federal and state laws.

The privacy practices applicable to PHI in the professional-services relationship are described in the applicableHIPAA Notice of Privacy Practices and other documents provided to clients.

This Website Privacy Policy primarily addresses information collected through the public Website and should not be interpreted as replacing or modifying the applicable HIPAA Notice of Privacy Practices.

Information submitted through a public Website form should not be assumed to have the same protections or handling procedures as information provided through designated clinical systems.

4. How We Use Information

We may use information collected through the Website for legitimate business and Website-related purposes, including:

• Responding to inquiries;
• Communicating with individuals who contact us;
• Providing information about our services;
• Managing newsletter and email subscriptions;
• Sending newsletters and other requested communications;
• Sending marketing communications where permitted by law;
• Maintaining and improving the Website;
• Understanding general Website usage;
• Maintaining Website security;
• Preventing misuse or unauthorized activity; and
• Complying with legal and regulatory obligations.

We do not use information collected through the Website to guarantee any particular professional, therapeutic, medical, or mental-health outcome.

5. Email Marketing and Brevo

We useBrevo as a third-party service provider for email communications and newsletter management.

If you voluntarily subscribe to our newsletter or other marketing communications, we may provide your name, email address, and related subscription information to Brevo for the purpose of managing and delivering those communications.

Brevo may process information on our behalf in connection with email delivery, subscription management, and email engagement.

You may unsubscribe from marketing communications at any time by using the“unsubscribe” link included in our marketing emails.

Unsubscribing from marketing communications does not necessarily prevent us from sending non-marketing communications that are necessary to respond to your inquiry or otherwise communicate with you about a matter you have initiated.

6. Appointment Scheduling

The Website may provide access to appointment scheduling throughAccuity.

When you use the appointment scheduling functionality, you may be directed to or interact with a third-party platform. Information you provide through that platform may be collected and processed by the applicable service provider according to its own privacy practices and policies.

We encourage you to review the applicable privacy policy and terms of service of the appointment scheduling provider before submitting information through its platform.

Appointment scheduling through the Website does not by itself guarantee that professional services will be provided or establish a therapist-client relationship.

7. Third-Party Websites and Links

The Website may contain links to third-party websites and professional-service platforms.

These currently include links to:

• Headway;
• Psychology Today;
• Grow Therapy; and
• PrideMind.

These websites are operated independently from Spring Services, LP.

When you click a link to a third-party website, you leave our Website and become subject to that third party’s privacy practices, terms, and policies.

We do not control the privacy practices, security, content, or data collection practices of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

8. Cookies and Similar Technologies

We do not currently use cookies for user account management because the Website does not provide user accounts.

However, the Website or third-party services used on the Website may use cookies or similar technologies for purposes such as Website functionality, security, analytics, or communication services.

Our use of such technologies may change as the Website develops.

If we introduce additional analytics, advertising, or tracking technologies that materially affect the information collected from visitors, we may update this Privacy Policy accordingly.

9. Information Sharing and Disclosure

We do not sell your personal information.

We may disclose or permit access to information to third-party service providers when reasonably necessary to operate the Website or provide services associated with Website functionality.

These providers may include:

• Email marketing and communication providers, such as Brevo;
• Appointment scheduling providers, such as Accuity;
• Website hosting and technical service providers; and
• Other service providers necessary to maintain Website functionality, security, or operations.

We may also disclose information when reasonably necessary:

• To comply with applicable laws, regulations, legal processes, or valid governmental requests;
• To protect the rights, safety, or property of Spring Services, LP, our users, or others;
• To investigate fraud, security incidents, or unlawful activity; or
• When otherwise permitted or required by applicable law.

10. Sale of Personal Information

We donot sell personal information to third parties.

We also do not currently use personal information collected through the Website for targeted behavioral advertising.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

Security measures may include:

• SSL/HTTPS encryption;
• Appropriate access controls;
• Encryption where appropriate;
• Regular backups; and
• Reasonable security practices for Website administration.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the Internet.

12. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and legal records, to comply with applicable legal obligations, or as otherwise permitted or required by law.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information associated with professional services may be subject to separate legal and professional record-retention requirements.

13. Children’s Privacy

The Website is intended for individuals18 years of age and older.

We do not knowingly collect personal information from children under the age of 13 through the Website.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to address the situation in accordance with applicable law.

14. Marketing Communications and Your Choices

If you subscribe to our marketing communications, you may opt out at any time by clicking the“unsubscribe” link included in our marketing emails.

You may also contact us using the information provided below if you have questions about your marketing preferences.

Please understand that opting out of marketing communications does not necessarily prevent communications that are non-promotional and necessary to respond to an inquiry or provide information you have requested.

15. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of personal information;
• Opting out of certain marketing communications; and
• Exercising other rights provided by applicable law.

Because privacy rights vary by jurisdiction and may depend on whether particular state privacy laws apply to the business, we will evaluate requests in accordance with applicable law.

To submit a privacy-related request, contact us using the information below.

16. Third-Party Services

Our Website may use third-party services to support Website functionality, communications, appointment scheduling, hosting, security, and other legitimate business purposes.

Our current identified third-party Website services include:

Brevo — email marketing and newsletter services.

Accuity — appointment scheduling.

Headway, Psychology Today, Grow Therapy, and PrideMind — external links to third-party websites and professional-service platforms.

We may add, remove, or replace third-party providers as our Website and business operations change.

When appropriate, this Privacy Policy may be updated to reflect material changes to our third-party service providers or data practices.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for the most current information regarding our privacy practices.

18. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Spring Services, LP
Therapy with Erica Spring
Kearney, Missouri, USA

Email: therapywithericaspring@outlook.com

Phone: +1 (816)-451-4928

Website: https://www.therapywithericaspring.com/

Contact Form: https://www.therapywithericaspring.com/contact

Last Updated: August 15, 2026